Program Amendments

 ISMS endeavours to keep presentations as represented, however it reserves the right to make any necessary changes to the program.

Payment Terms

Payment is required at the time of ticket registration.

Refunds and Cancellations Policy

Refunds will apply as follows:

30 days plus notice – full refund
29 – 16 days notice – 90% refund
15 – 11 days notice – 75% refund
10 – 6 days notice – 50% refund
5 – 0 days notice – 0% refund

Where an event is cancelled due to COVID-19 or other disease outbreak or incident that may result in the issuing of government event restrictions a full registration refund will be given.  All other expenses incurred, including accommodation, transport or other incidental costs incurred, will be at the expense of the registrant.

Delegate substitutions may be made at any time. If a higher ticket rate applies for the substitution, the difference must be paid immediately and prior to the event.

Use of Photos and Videos Taken During Live Events

Photos and videos of attendees of ISMS events may be used in ISMS marketing materials and for reporting purposes to third parties. If you do not want your image or video footage used for these purposes, please advise us via writing.


Signing up as a member is free. Membership provides discounts to events and entitles access to the resources area of the ISMS website. Where a membership fee may be charged in the future this fee will apply until the 31st of December. Pro-rata rates will apply. No refunds will be given where a member cancels during the course of the membership year.